Terms & Privacy

TERMS OF USE

1. Terms
By accessing this website, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  • Permission is granted to temporarily download one copy of any downloadable materials on the website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    • modify or copy the materials;

    • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

    • attempt to decompile or reverse engineer any software contained on the website;

    • remove any copyright or other proprietary notations from the materials; or

    • transfer the materials to another person or 'mirror' the materials on any other server.

  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


3. Disclaimer
The materials on the website are provided 'as is'. Skinsense Coaching Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Skinsense Coaching Ltd be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if the company or an authorized representative of the company has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on the website may include technical, typographical, or photographic errors. Skinsense Coaching Ltd does not warrant that any of the materials on its website are accurate, complete, or current. Skinsense Coaching Ltd may make changes to the materials contained on its website at any time without notice. The company does not, however, make any commitment to update the materials.

6. Links
Skinsense Coaching Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the company of said site. Use of any such linked website is at the user's own risk.

7. Site Terms of Use Modifications
Skinsense Coaching Ltd may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.

8. Governing Law
Any claim relating to Skinsense Coaching Ltd’s website shall be governed by the laws of the Company Owner’s home jurisdiction without regard to its conflict of law provision.

PRIVACY POLICY
This Privacy Policy governs the manner in which Skinsense Coaching Ltd (“us”, “we”, “our”) collects, uses, maintains and discloses information collected from users of its webiste.

We respect your right to privacy and will only process personal information you provide to us in accordance with the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 as revised by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and other applicable privacy laws.

We will not use or share your information with anyone except as described in this Privacy Policy.

1. Personal identification information
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

2. Controllers of Personal Information

Any personal information gathered and provided to Raquel Salgado is controlled by Skinsense Coaching Ltd.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us at any time by any of the following means:

  • Email us at: hello@raquelsalgado.com

  • Write to us at: Skinsense Coaching, 59 Stride Avenue, PO3 6HN, Portsmouth.

3. When do we collect information?

We collect information from you when you register on our website, purchase a ticket to a Raquel Salgado event, subscribe to our newsletter, download a free or paid resource or enter information on our site.

4. The personal information we collect about you

The information you give us may include, but is not limited to, your name, address, e-mail address, job title, phone number, personal description, photographs, gender, age, date and place of birth, Twitter, Facebook, Instagram and Linkedin details.

5. Data retention: How long does SKINSENSE COACHING LTD keep your information?

Skinsense Coaching Ltd will retain information for as long as it is necessary for us to fulfil the purposes that we describe in this policy. With respect to other specific data we hold:

We hold personal information as set out above on file to tailor our marketing efforts until such time as this is no longer needed or a request is made for this information to be deleted.

6. How we may store and use your information

We, and the third party processors we use that act on our behalf such as mailing companies, courier/delivery companies, distribution companies, printing companies or freelance staff or consultants, and software providers which assist us in performing any contract we enter into with you, may collect, store and use your personal information listed above for the following purposes:

  • To schedule an appointment to speak with Raquel Salgado about a product or service – with your consent;

  • To allow us to better service you in responding to your customer service requests – with your consent;

  • To process your transactions – in order to fulfil our contractual duties to you;

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us – in order to fulfil our contractual duties to you;

  • To provide you with information about other goods and services we offer that are similar to those that you have already read, purchased or enquired about – with your consent;

  • To notify you about changes to our service – as it is in our legitimate interest to do so;

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes – as it is in our legitimate interest to do so;

  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer – as it is in our legitimate interest to do so;

  • To allow you to participate in interactive features of our service, when you choose to do so – as it is in our legitimate interest to do so;

  • As part of our efforts to keep our site safe and secure– as it is in our legitimate interest to do so;

  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you – with your consent;

A list of such third parties and agents is as follows:

  • Calendly: a scheduling service for booking appointments

  • ConvertKit: a customer relationship management platform for providing customer support and also used to send our newsletter and marketing messages where you have given your consent for us to do so

  • Thinkific: used by us to deliver programs and courses

  • Stripe & PayPal: used by us to process online payments

  • Squarespace: used to create website and landing pages

In addition, if a third party acquires all or part of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency, or in order to enforce or apply our Website User Terms and Conditions or other terms and conditions of supply (all of which are available on this webpage) and other agreements; or to protect the rights, property, or safety of Skinsense Coaching Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7. Third Parties

We do not sell or trade your Personally Identifiable Information unless consent is voluntarily provided by opt-in when purchasing a course, program or ticket to a Raquel Salgado event. You can unsubscribe from communication by these third parties at any time.

We do not transfer your Personally Identifiable Information unless we receive prior consent, offer advance notice or are required to fulfil our contractual or legal duties. 

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those third parties agree to keep this information confidential.

We may transfer personal information that we collect from you to third party data processors as mentioned in section 4 which may be located in countries that are outside of the European Economic Area (EEA). This data may also be stored outside of the EEA, or processed by staff operating outside the EEA who work for us or for one of our suppliers.

By agreeing to our Privacy Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary which may include securing legal agreements with third parties to ensure that your data is afforded the same level of protection as described in this Privacy Policy.

If you wish to access any agreements we have in place with third parties including our event partners, you can email us at hello@raquelsalgado.com.


8. Changes to this Privacy Policy
Skinsense Coaching Ltd has the discretion to update this Privacy Policy at any time. We encourage cleints’ to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

9. Your acceptance of these terms
By using this website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this webiste. Your continued usage following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

10. Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

11. Your rights

You have the following rights:

  • The right to submit a Subject Access Request to ask us to provide you with copies of personal information that we hold about you at any time.

  • The right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge

  • The right to have your information deleted

  • The right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you; and

  • The right to complain to the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.

If you wish to exercise any of the above rights, please write to us at: Skinsense Coaching Ltd, 59 Stride Avenue, PO3 6HN, Portsmouth.

12. Third party websites

This website contains links to other websites operated by third parties. Please note that this Privacy Policy applies only to the personal information that we collect through this website and cannot be responsible for, and do not accept any liability in relation to, personal information that third parties may collect, store and use through their website. You should always read the Privacy Policy of each website you visit carefully.

COOKIE POLICY

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.